Our Process
OUR PROCESS
The Castlewood Seamless Process
Contact
Designer Consultation
Our designer will be contact to arrange a visit of your space with relevant samples and work out a design to suit your taste.
Drawing
Quotation
Project Management
Handover
Warranties, maintenance and after service
Leave us a Google Review
We will always welcome your feedback, and ask if you could please leave us a Google review at the conclusion of your project.
Whilst our process is simple and seamless, we understand people lead very busy lives. If you are strapped for time and would like a professional to run the project for you, call us today.
OUR PROJECT MANAGEMENT
SERVICES
We offer complete project management services so you can feel rest assured that your project will be looked after with transparent communication along the way. You will be provided with a schedule of when trades and contractors will be present from the start depending on the works required, all the way through to the completion. Upon finalising the expert installation, our team will come onsite to meet with you, ensuring that you are happy with all work performed and say thank you for choosing Castlewood Kitchens. Our relationship doesn’t just stop there, we will remain available for contact anytime if you require any after service.
OUR REVIEWS
What Our Customers Say
We would like to express our gratitude and thanks to you all for your outstanding quality and service with the delivery of our new kitchen and vanities.
Your patience and consideration throughout the entire process has been much appreciated, and we’re wrapped with how the job turned out. I can’t speak highly enough about you guys, and we thank you again for everything.
Thanks so much, kitchen is looking amazing, we love it! Thanks for you/team doing a great job and look forward to building the next kitchen with you guys
Castlewood Kitchens installed our cabinetry (including built-in TV media cabinet and kitchen cabinetry) as part of our Metricon Signature new build in late 2018. After the initial installation, we appreciated Castlewood sending Charlie to make a few adjustments to our built-ins. Recently April 2022 (over 3yrs later) we inquired via our interior designer (Kitchen Culture) about ordering some replacement hinges for our TV media cabinet given they had come loose. Castlewood Kitchens volunteered to send Charlie to address the issues we raised. Very helpful and great after sales service!!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
High quality kitchens at reasonable prices. They estimate timeframes accurately and turned up on time and the workmanship was excellent.
Services: Custom kitchen cabinet construction, Kitchen design
We had Castlewood design and install a kitchen, butler’s pantry, and laundry in our new home. They came highly recommended and did not disappoint. Our project design was not straight forward and included a few custom ideas and they worked patiently and professional with us to achieve our dream kitchen. The attention to detail, on time service and quality product has made for a very enjoyable process. We cannot recommend Castlewood enough and are beyond pleased with our outstanding kitchen!!!!!
Thank you for creating such a fantastic custom cabinet solution for our laundry room.
We had been searching for a while to find the best way to enclose our hot water tank, create more bench space and get more storage in such a small room, and you really did achieve this for us. It was a pleasure working with you and the team. The installation contractor Simon was also very friendly and professional to work with on the day. We will be sure to keep you in mind for any future work we need done, and we will refer you to friends and family.
Thank you for our installation today and we had to make a comment about Brett and how lovely he is. His workmanship is amazing and his attention to detail is impeccable. We probably didn’t thank him enough whilst he was here as we just moved in and it’s a bit frantic. Could you please pass on how grateful we are.
We would like to say a big thank you for helping us make our beautiful kitchen. From our first point of contact (Alison), through to quoting (Paul), installation (Brett) & completion (Steve) your service is of such a high standard we will highly recommend Castlewood. It was a pleasure doing business with you, once again thank you.